Returns & Exchanges
At Snatched, we want you to feel confident in every outfit; if your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery. All returned garments must be in their original condition, unworn and unwashed, with all original tags still attached.
Start Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print & Pack
Download your prepaid shipping label and securely pack your items in the original packaging to ensure they stay protected.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup at your convenience.
Get Refunded
Once our warehouse inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing